ZERVAN Return & Refund Policy

1. Unique Items
Each piece is handmade and one-of-a-kind. Because of this, I’m unable to offer refunds for change of mind.

2. When Refunds Apply
Refunds are only available if an item arrives damaged or defective. To process a refund, the item must be returned and inspected.

3. Shipping Costs
Shipping is included in the price and is non-refundable. Customers are responsible for returning items safely.

4. Reporting Issues
If there’s a problem with your order, please contact me as soon as possible so we can resolve it quickly.